Basement Waterproofing and Crawl Space Encapsulation Experts

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To start, the initial inspector Sean was very honest and easy to work with on fixing issues on my pool deck. When the day cane to make the…

To start, the initial inspector Sean was very honest and easy to work with on fixing issues on my pool deck. When the day cane to make the repairs, there were numerous problems caused by very difficult concrete that would not respond to the treatment. I was left very disappointed but Sean immediately got back with me and insured me the company would make it right. I was then handed over to a field supervisor named Josh who seemed very concerned about the issues and made me feel much better about the situation. Then, a different technician named Raymond came to my house and began working on the issue. Soon, the supervisor Josh also came and began coming up with various plans to fix the problems. My expectations were getting very low as I began realizing how difficult my concrete issues were. But miraculously, Raymond and josh were able to get the concrete to level out and the final results were exactly as I was promised. This turned out to be a very difficult repair and honestly, I would have understood if they would have thrown in the towel, but they kep working until it was exactly right! I have nothing but respect for this company and the ethics and integrity they displayed when the going got tough! They really cared about their product and unfortunately you don’t find that kind of integrity with companies today. I will gladly be a testimonial for this company and would highly recommend them.

Steve –

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Zachary Pate came all the way from Acworth to Hiawassee to look at a sinking deck support post on our cabin. He was thorough, very…

Zachary Pate came all the way from Acworth to Hiawassee to look at a sinking deck support post on our cabin. He was thorough, very professional, helpful and a pleasure to work with. Mark Krause

Mark Krause

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George Hiteshew came to do warranty work on my back porch which was lifted 4 plus years ago …. Critters snakes gecko’s we’re getting into…

George Hiteshew came to do warranty work on my back porch which was lifted 4 plus years ago …. Critters snakes gecko’s we’re getting into the basement from under the slab that was lifted…George is a master technician who quickly assessed the issue and filled the voids under the slab …he was quick efficient and a master in his trade. Thanks George for warranty work that was fixed!!

Joe Meko

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Kornbred and JW are simply the best! They are very professional, nice, and knowledgeable. I will be recommending them & AquaGuard to my…

Kornbred and JW are simply the best! They are very professional, nice, and knowledgeable. I will be recommending them & AquaGuard to my friends/family.

Paul Wayne

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My experience with AquaGuard was outstanding. On the first day, I was a bit concerned to find out that the mapping of our crawl space was…

My experience with AquaGuard was outstanding. On the first day, I was a bit concerned to find out that the mapping of our crawl space was inaccurate causing the job to require extra work. I need not have been. While the work took 5 days rather than 1 to complete, I can't say enough good things about the men who completed the work, and especially Sammy, who managed the project. After having 3 different crews here, I can state with confidence that their people are all professional and easy to work with. Joseph P., Josiah, Sammy, Jacob, Cole, Kornbread, and JW, thank you for all your hard work!

Rachel Morrissey

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George Hiteshew and Brian McMaster were on time and extremely professional. They raised the garage deck and helped to even out some…

George Hiteshew and Brian McMaster were on time and extremely professional. They raised the garage deck and helped to even out some foundation challenges my house had. Friendly and explained everything and cleaned up after they were done. Great job!

John Taitano

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Kornbread, Zeke and Oscar are darlings to work with. I appreciate everyone making the project happen including the phone ladies, consultant,…

Kornbread, Zeke and Oscar are darlings to work with. I appreciate everyone making the project happen including the phone ladies, consultant, Sammy,Tristian and Joe.

Cathryn Smith

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I want to express my sincere appreciation to Matthew Barnes from AquaGuard for providing outstanding customer service from the very…

I want to express my sincere appreciation to Matthew Barnes from AquaGuard for providing outstanding customer service from the very beginning of my crawl space encapsulation project through its completion. Matthew was professional, knowledgeable, and genuinely cared about making sure everything went smoothly. He stayed in regular communication with me throughout the entire process, keeping me informed every step of the way. That level of responsiveness and follow-through gave me complete confidence that my project was in good hands. What impressed me even more was that Matthew went above and beyond his role. He actually climbed under my house and helped with the installation work to keep the project moving and shorten the overall timeline. That kind of dedication and willingness to pitch in is rare and speaks volumes about his character and commitment to his customers. If you’re considering AquaGuard, I highly recommend asking for Matthew Barnes. His professionalism, integrity, and exceptional customer service made what could have been a stressful project a truly positive experience. Thank you, Matthew, for your outstanding work!

Stuart Miller

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Zachary Pate did a good job, He is so friendly and informative.👍

Zachary Pate did a good job, He is so friendly and informative.👍

Lindie Williams

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The whole team from AquaGuard did a great job. Adrian, Kevin, and Joseph were all very professional and helpful. I would recommend them to…

The whole team from AquaGuard did a great job. Adrian, Kevin, and Joseph were all very professional and helpful. I would recommend them to anyone who needs AquaGuard's services.

Gay Jones

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*AQUAGUARD'S WORK IS SOLID* The opportunity to improve is on the administrative side. First and foremost, the crews that did the actual…

*AQUAGUARD'S WORK IS SOLID* The opportunity to improve is on the administrative side. First and foremost, the crews that did the actual work were awesome and FIVE STAR. I had one crew led by Marcus replace my gutters in mid October. Raymond & Brian lifted and stabilized my garage and driveway a week later. They were all professional and did pre/post walk throughs and checked in periodically to let me know what was going on. Their work was excellent. The leads on both crews answered all my questions (even the ones I didn't think to ask) and helped me work out some kinks in the whole process. Some examples of admin issues: – I repeatedly requested a copy of the signed contract (because it was all electronic) and didn't get one until Marcus, the lead on the gutter crew, was kind enough to send me a copy as soon as I asked him. – When the contract was set up, they had the wrong contact information on it. I had to send multiple texts to get at least the contact info correct in the system and I'm still not 100% sure it is correct. – The gutter crew didn't have access to give me credit for materials that didn't get used. The supervisor, Josh, was very helpful in getting that addressed and the paperwork pushed through when I spoke with him. – Something happened when the first crew completed their job that closed out the GreenSky account that was intended to pay for all the projects. Raymond helped me get that all sorted out so I could take full advantage of the 2-yr interest-free Greensky loan instead of having to use other means to pay. – There was a misunderstanding on what work was contracted for on the driveway. I thought that the code on the contract meant stabilize and lift but it didn't. The video I was shown had them also fixing the cracks after the lift which lead me to believe that was included as well. It was not explained that that the lift and crack fix would be separate charges. When Raymond showed up, we talked it through and he went the extra mile and did what he could to get the best result without costing me more money. I have a driveway that I'm happy with. I encourage others to use them. The biggest warning is to make sure you fully understand what each of the line items on the contract mean before you sign.

Tracy Cartwright

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This was our second time using AquaGuard’s services since 2020, and it was 5-star experience both times. Thanks to Bryan Haines and the…

This was our second time using AquaGuard’s services since 2020, and it was 5-star experience both times. Thanks to Bryan Haines and the crew of Samarie, Curtis, and Trae for the fast and professional crawlspace encapsulation this week.

Aaron Weiler

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Zhachary Prusoff has a very good knowledge about his job. He looked at my basement. Showed the problems. He found the solutions with couple …

Zhachary Prusoff has a very good knowledge about his job. He looked at my basement. Showed the problems. He found the solutions with couple options. We agreed with him to correct the problems. The crews did a very good job. During this process Zhachary was very professional, confident and polite. I wish him good luck.

Bharat Desai

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Korey Stephen’s and his crew were amazing they were very professional throughout the job they did on our crawl space.

Korey Stephen’s and his crew were amazing they were very professional throughout the job they did on our crawl space.

Katherine

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We had a big job to be done. Tim M, Davon, and Tim A did a great job on the anchors and piers. Audiel, Adrian, and Philip did a great job…

We had a big job to be done. Tim M, Davon, and Tim A did a great job on the anchors and piers. Audiel, Adrian, and Philip did a great job waterproofing, and Chris Risley and Colin Jansen did an excellent job on our polyfill. All three teams were professional, detail-oriented/thoughtful, and made sure we were satisfied with the work before they left for the day.

Ian Snyder

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Raymond and Gavin did an amazing job! They prompt, friendly, professional and very good at their jobs. Very happy with the service provided.

Raymond and Gavin did an amazing job! They prompt, friendly, professional and very good at their jobs. Very happy with the service provided.

Joe Channell

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My crawl space was a terrible mess from rodent damage. Junk everywhere, insulation pulled down and bad rat odor. They did a great job of…

My crawl space was a terrible mess from rodent damage. Junk everywhere, insulation pulled down and bad rat odor. They did a great job of cleaning it out and encapsulating the area. Beautiful work and they did it in less time than quoted. Chris and his crew were very accommodating. Went above and beyond what they had to do. Were always on time. Highly recommend them.

deborah pender

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Thank you for sending Brayden and Brandon. They maybe young but they very respectful and knowledgeable. Brayden went up and beyond the call …

Thank you for sending Brayden and Brandon. They maybe young but they very respectful and knowledgeable. Brayden went up and beyond the call of duty to please me. He explained everything in detail. Your company is lucky to have two great guys.

priscilla dorsey

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Mike Dever was very thorough, polite and honest, and took the time to answer all my questions. We have water proofing that's still going…

Mike Dever was very thorough, polite and honest, and took the time to answer all my questions. We have water proofing that's still going strong 7 years later. Not going to be the cheapest option but they do it right!

Luke Williams

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Zyan was my service tech and did a great job. Very knowledgeable and brought several solutions to the table to get my issues resolved

Zyan was my service tech and did a great job. Very knowledgeable and brought several solutions to the table to get my issues resolved

Will Jameson

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